Highlights
Illustrating your analysis with examples discuss the influence of scientific management on the design of work in the modern organisation, making reference to both its strengths and weaknesses in relation to its impact on organisational design
Scientific Management is a management theory developed by US engineer Fredrick Taylor. His description has five principals. The use of scientific methods for describing the ideal way of completing a task, choosing the best individual for the job described based on their physical and mental abilities, educate and train the employee to complete the defined tasks precisely, ensure employees follow the tasks by providing financial incentives and transfer organisational and planning responsibility from the employee to managers.(Boddy, 2017). This essay will discuss the influence of scientific management over the design of work in modern organisations and refer to both strengths and weaknesses of the model in relation to organisational design.
DEFINED PROCEDURES
It can be argued that the scientific management has greatly influenced the design of work in modern organisations due to increased quality of goods and services. As workers are educated and trained to follow precise instructions, they can become specialised due to this and from repetition of the tasks involved. This can be beneficial to companies in the food industry such as Mc Donalds, for example not serving over or undercooked food. This could lead to increased sales as Mc Donalds may be perceived as higher quality by consumers seeking out products that offer greater value for money. The result may be that organisations are influenced to put a greater emphasis on quality measures when designing work, for example Mc Donalds hairnet policy for all food handlers, (Mc Donalds, 2019), showing how scientific management largely influences the design of work in this organisation in effort to increase quality. This can be seen as a positive impact on organisational design as it can result in a high level of formalisation in the organisation resulting in tasks being highly standardised which in this case keeps quality uniformly high among all employees at all restaurants.
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