Issues in Accordance with Confidentiality Requirements - Scope of your Work Role - Community Assignment Help

Assignment Task :

Part 1: Report
To complete this part of the assessment, you are required to write a report on the information you collected during the role plays in the skills assessment for this Cluster. 
 
Role play scenario 1:
You are a male worker at a community centre in a small town. A family has just settled in the area, having sought asylum from their non-English speaking country of origin. The mother and daughter from the family have been referred to your service for information on local services, including recommendations on health care providers. The mother appears very uncomfortable interacting with you, and avoids eye contact.
Provide a summary of the family’s presenting issues in accordance with confidentiality requirements as part of your role as a community services worker. 

Provide a summary of issues that were beyond the scope of your work role and describe what you would do with this information (think about who you would contact to discuss any concerns you may have). 

Role play scenario 2:
You have just started a job in a small community centre in a regional town centre. Part of your job role is to visit the homes of people who access the centre, to see what changes may need to be made to their homes to enable them to continue to live at home. You visit the home of Dot, a 60 year-old Aboriginal woman with an acquired brain injury. Dot opens the door to her home, and you walk in, advising Dot you are going to look around her house, and ask her some questions. Dot answers your questions with one word responses and does not seem to want to make eye contact with you. Dot appears agitated at your presence
Provide a summary of Dot’s presenting issues in accordance with confidentiality requirements as part of your role as a community services worker. 
 

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