ITC505: Project Management - Case Study Report Writing

Assignment Task:

A philanthropist has decided to renovate and equip state-of-the-art buildings near a university campus in the following areas:
For Melbourne students: Building located on Little Collins Street in Melbourne CBD
For Sydney students: Building located on Riley Street off Oxford Street in Darlinghurst
For Brisbane students: Building on Albert Street in Brisbane CBD
For Port Macquarie students: Building on Major Innes Road in Port Macquarie
For Online students:  Building is along Estella Road, Estella (Wagga Wagga)

This person, who wishes to remain anonymous is planning to give an entire building space for the purpose of university students’ accommodation and related amenities which will include a dining café, recreation area, library, mini-theatre, underground multi-level secure bicycle and car park, gym and indoor pool. There is also a floor dedicated to health and beauty services, medical & dental clinic and a multi-faith prayer room and counselling services. These amenities and space is available to all 500 resident students only.

A building next door which is accessible to the public includes a supermarket, pharmacy, a newsagent, an event hall and a 24-hour restaurant. Public bus services and taxis are available easily outside the building.

For the project this session, your focus is on developing a system for entry-exit into the 24-hour dining café which serves a number of cuisines round the clock. All food and drink are included in the annual residential fee. However, for kitchen control purposes, a recording system of some sort is required and this is part of the task.

The project also seeks to poll residents the type of cuisines they want so that an appropriate changeover can happen in the next quarter.
For the purposes of this assignment if you do not want to name the cuisines – you may use Cuisine A, Cuisine B and so on. It can be provisioned in a multi-caterer environment or a single contractor environment. You will need to plan how to roll out services of this dining café starting January 2020.

Unfortunately, a previous company running this project has gone bankrupt and this project is now abandoned. All their company executives and ex-employees are no longer around. Here are some of the conditions that they have worked upon which your team must continue to honour due to contractual obligations with the university.

1. The café is to be operated by four big food providers: 

• Australia Fried Chicken (serving fried chicken, chips and salad)
• SandwichWay (serving open sandwich with a multitude of add-ons)
• Hungry Kebabs (serving kebabs and meat platters)
• Rice, Lentils & Curries (serving savoury food from the Asian sub-continent)

2. All outlets will have to be open 24 hours, 7 days per week. However, the menu may vary after hours.

3. All food and drinks are included in the annual residence charge. There is not to be any financial exchange. No takeaways are allowed. Guests may be permitted into the café area if accompanied by a resident student.

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