ITECH-7201 - Alice and Bob Case Study - IT Assignment Help

Assignment Task

Learning Outcomes Assessed

The following course learning outcomes are assessed by completing this assessment:

• Understand the significance of detailed project planning and control, good communicationand documentation and the use of appropriate tools in order to provide a quality product

• Understand the distinction between software engineering and programming, and thus the distinction between a software configuration and aprogram

• Understand the methods and techniques involved in designing, implementing andmaintaining an information system, in particular, using an object-oriented approach

• Demonstrate skills in designing and implementing an information system.

Assessment Details

Alice and Bob are small business owners who run a Café at Halls Gap in rural Victoria. They would like to improve the way that they handle transactions and to have more flexibility in offering different transactions. Up till now, they did not track individual payments, merely adding the total amount at the end of the day to determine their total sales.

Now, Alice and Bob want to offer credit card payment options (Pay Wave, PIN and over the phone), to allow for spontaneous purchases where potential customers may not have cash on hand. Due to the low profit margins on the products and the bank fees charged for the processing of card payments, a 1.5% surcharge on all MasterCard, and Visa card payments is required to keep the business profitable; Amex cards require 3%. Gift cards have no charge as a fee was paid at purchase of the card.

Due to the influence of Covid-19 there has been an increase in both take-away and delivered orders. An order can be delivered anywhere in Hall’s Gap with the following delivery charges: any order under $50 has a $10 delivery fee, an order under $100 but over $50 has a $5 delivery fee and any order over $100 has no delivery fee. Although deliveries can be paid for over the phone, the delivery driver carries a portable hand-held ATM device. With different methods for payment now available, Alice and Bob want an automated method to track both total sales amounts and the total of the card and delivery surcharges collected so that this is more streamlined and less time-consuming to manage.

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