ITECH2305 - Analyzing the Modern Business - Case Study - Business Analysis Assignment Help

Assignment Task

Assessment Details / Tasks
Overview
You are required to identify an opportunity for a change to an organisation or sector, where that change will involve an Information Technology solution. That means a change to or introduction of an information system which stores/manages/uses data in some manner.
You are then to perform a range of business analysis activities, in order to prepare a document proposing at least 2 solution designs, as outlined in more detail below.
The focus of your “opportunity” must be related to some current/recent issue as reported in reputable Australian news media. “Current” means anything that has come to the world’s attention since January 2021 until September 2021. “Reputable media” means organisations listed in the Appendix at the end of
this document.
Some past examples of “opportunity” involving an information system solution, include the following:
- When there are large-scale bushfire events which require citizens to be evacuated, people often want to know if their relatives from the affected area are safe and accounted-for. What sort of Information System solution could be developed to enable the authorities to coordinate the process of accounting for the whereabouts of citizens who normally live in the evacuated area so that relatives can know if they are safe, given mobile phone towers are offline?
- When the Coronavirus is identified in the general community, government health authorities need a way to be able to contact everyone that the person has been in contact with over a period of a fortnight. What sorts of information systems could be developed to help make the process of finding close-contacts be as quick and reliable as possible for the government to contact the close-contacts so that they can be tested?
- The government had a program of trying to recover from citizens, social security payments that had been made to the citizens, in the case where it was later determined that the citizens had possibly not been eligible to receive those payments. This process was being done by an automated information system which had a poor algorithm, that relied on poor data sources, and was referred-to by the media as the “Robo-debt” scheme (because of its automated nature).
What would be a more appropriate design for a system to perform this function and how could the data sources be made more reliable? 

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