ITECH2305 - Business Analysis Case Study - Business Assignment Help

Assignment Task

Overview  
For this assignment, you will identify and manage the requirements to meet a business need, design  possible solutions and communicate your recommendations through a written report and oral  presentation.  
Learning Outcomes Assessed  
The following course learning outcomes are assessed by completing this assessment:  
K2: Discuss a variety of contemporary tools and techniques used for business analysis and when  these are appropriate to use  
K3: Identify and explain the core concepts of business analysis  
S1: Analyse, document and manage business requirements  
S2: Investigate and compare various business analysis methods, tools and techniques  
S3: Identify and apply appropriate means of communication for disseminating information  between stakeholders  
S4: Determine a variety of possible solutions and make recommendations to address business  needs  
A1: Develop, manage, and effectively communicate business requirements  
A2: Analyse and critique the implementation of a business solution 
A3: Prepare and justify a case for business change 
Assessment Details / Tasks  
Written Report  
You are required to identify an opportunity for a change to an organisation or sector, where that change  will involve an Information Technology solution. You are then to perform a range of business analysis  activities, in order to prepare a document proposing at least 2 solution designs, as outlined in more detail  below.  
The focus of your “opportunity” must be related to some current issue as reported in reputable Australian  news media. “Current” means anything that has come to the world’s attention since November 2019 until  August 2020. “Reputable media” means organisations listed in the appendix at the end.    
Some examples of “opportunity” include:  
How could the process of contract-tracing of active Coronavirus cases be made quicker/easier? ? How could permits for essential workers be digitized whilst also preventing fraudulent attempts to  make permits?  
How could the mechanism of home-schooling of primary and secondary school students be made  effective and also be easier for staff to handle the system and monitor their student’s progress?  ? How might the child-care sector be able to coordinate between different independent child-care  centres for matching children who need to be cared-for, with centres that would then have  sufficient quantity of students to enable that centre to run profitably rather than at a loss, whilst  others go into hibernation due to insufficient number of attendees?  
How can health and other data be communicated securely between cruise-ships, airlines, and  government departments using digital technologies, rather than relying on paper-based systems  prone to human error?  
How can fire-fighters and other emergency services improve the coordination of their efforts  across large-scale bushfire incidents?  
How can the evacuation and related processes of accounting for affected citizens in Bushfire  events, be made easier through supporting IT solutions?  
You are allowed to choose another opportunity, as long as it has been reported in reputable media since  November 2019.  
An example from last year (which is not “current” anymore) was: how could the problem of casual  workers having to report their fortnightly earnings to Centrelink so that various support payments could be  paid and no “Robo-debt” arise, be made less prone to error so that people would not unexpectedly  receive a “Robo-debt” notice.  
In clarifying what the opportunity you end up focusing on is: it could be inspired by identifying an area for  potential growth through observation of a current issue being experienced (as the examples listed above),  or from perceiving (from your own observations) an opportunity to improve an organisation’s current  systems.  
You cannot simply describe an already existent IT-based process; you must be proposing some change (e.g. you cannot just discuss the CovidSafe App – you must describe something that is going to operate  differently to that app, if “quicker contract-tracing” was the topic you chose).  
Once you have identified an opportunity, you are assigned the role of Business Analyst to work on this  project. Important Note: You must not contact the actual organisation. Instead, you may conduct  research using online and library resources and ask your tutor or other students / friends to provide  different perspectives – any such assistance from other people must be fully acknowledged in your  assignment.  
Your role entails performing and reporting on the following aspects of the following BABOK Knowledge  Areas:  
Strategy Analysis knowledge area:  
• Gain an understanding of the current aims and strategy of the organization/sector and the business  objectives of the change, and describing these in your report.  
Elicitation and Collaboration knowledge area:  
• Identifying the relevant stakeholders who would be impacted by and who may need to be involved  in informing this change.  
• Create a RASCI stakeholder prioritization matrix for the identified stakeholders   
• Developing a list of requirements for what is needing to be addressed by the change, considering  the perspectives of the relevant stakeholders.  
Requirements Analysis and Design Definition knowledge area:  
• Requirements are specified and modelled using appropriate techniques e.g. user stories or use  cases, use case diagrams, data flow diagrams, sequence diagrams, process models, etc.  
• Identification of measurement and evaluation criteria, to enable evaluation of the success (or  otherwise) of the change to be determined (in the future).  
• Developing two different, high-level designs that address the identified requirements and that would  be valid solutions to the opportunity. Note that these should also be compatible with the  organisation’s overall strategy. Note also that you are not expected to provide details of the  technical implementation of these designs (e.g. no class designs)  
• Recommending one of the designs as the optimal approach for the organisation to consider, along  with justifications for this recommendation that address the earlier-identified needs.  
Requirements Lifecycle Management knowledge area:  
• Organising and managing the requirements using a suitable tool (e.g. requirements analysis  template.)  
• Constructing a requirements traceability matrix that links the requirements to each of the proposed  designs.  
As the business analyst working on this project, you are also required to document your work in a report  in a format suitable for review by the organisation’s management (or sector’s leaders or government  ministers if it is a multi-organisation or sector-wide matter that you have chosen).  
Your report must:  
• Include an Executive Summary of the report contents, providing a brief overview of the analysis and  also the recommended design solution.  
• Document the findings of your analysis (most of the earlier dot-point items) in detail, so that the  process you have undertaken is clearly explained and identifiable. This should enable another  person to follow the work you have completed and understand the outcomes you have identified.  Some of the information may be difficult to represent professionally in a report – in such cases you  may use screenshots where appropriate to show the relevant information, and submit the complete  files separately from the report.  
• Be presented in a professional manner suitable for issuing to an executive team at the organisation.  
Oral-Presentation  
In addition to your written report, you are required to present your work in an oral presentation, as though  you are presenting to a group of stakeholders from the organisation who will be deciding whether to  proceed with the change and if so, with which design, based on your presentation. It is therefore  necessary that you pay attention to your presentation aids, your personal appearance and the quality of  your spoken presentation, as you need to make a good impression and convince the stakeholders of the  merits of your work. This presentation must be of no more than 5 minutes duration.  
(Depending on government social-distancing restrictions and your education institution’s policies, you  may be required to do this presentation using an online conference system that allows your teacher and  fellow students to be in attendance while you present, if you are not able to attend a classroom  physically.)  
In giving the presentation, you may assume that the attendees have access to your written report  (although other students won’t have these), so you do not need to provide full details of all your work, but  you do need to provide enough information in the presentation to enable people who haven’t read the  report to follow your reasoning. The presentation should therefore:  
• Identify the opportunity you examined, and how this aligns with the business objectives.  
• Outline the overall requirements of a solution to this opportunity (the “needs” that were to be  addressed). You may find that the models you developed for the work included in the written report  are particularly useful to present this information in a readable format in your talk.  
• Discuss the identified measurement and evaluation criteria for the change.  
• Give details of the two design options proposed.  
• Recommend one of the designs, with justifications as to why this is the optimal solution.  Presentations will be conducted in your allocated week 10 lab class.  
Submission Requirements & Implications of Missed Deadlines  
Your completed report is to be uploaded to Turn It In via the link in Moodle. Only one file is permitted for  your submission, as your completed report (saved as either a .doc, .docx or .pdf format file) should  contain all information in a format that would be presentable to a business client.  
Before you can submit your work, you must complete the online Declaration Agreement, to certify that the  work is your own work. Once you have completed that, the link for you to submit the work will become  available. Please make sure you read the content of the Declaration Agreement before you complete it.  
Late submissions will have a penalty of 10% of the available marks deducted for each day (or part  of day) that it is late. For example, if you submit 30 hours late, this is more than 1 day but less than 2  days, so a penalty of 8 marks (2 x 4 marks) out of 40 will be deducted from what your work is worth. If  you have a legitimate reason why you won’t be able to submit on time, you must request an extension  from your lecturer in advance of the due date, by submitting the relevant documentation. 

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