KF7011: Systems Analysis & Design With Uml - Café de Carol - Case Study Assignment Help

Systems Analysis & Design  Case Study Assignment Help

Assignment Task: Café de Carol is a small restaurant that offers casual dining in the city center of Newcastle upon Tyne. Customers who want to enjoy Café de Carol’s food have three options: dine-in, takeaway and home delivery. Café de Carol have enough facilities and manpower to serve up to 100 meals, including dine-in, takeaway and home delivery, per hour. The restaurant operates from 11 am to 10 pm, 7 days a week. They are proud of their comfortable and modern interior design which provide the customers with the wonderful dining experience, and the high quality of the food they serve. Home delivery is available for orders over a certain amount and limited regions in Newcastle upon Tyne, for an extra charge. Currently, customers can only place home delivery orders and pay by credit card on phone. Alternatively, take-away order is also available and can be placed in two different ways: 1) order and pay at the restaurant, and 2) order and pay on phone. Fulfilling dine-in orders is in top priority and the availability of home delivery service depends on the availability of the staff who can deliver the meals. There are currently 12 general staff, 3 chefs and a manager. All of these staff work full-time, but duties are flexible for the general staff. For example, the general staff may serve as waiters/waitress, assisting the chefs in the kitchen, or delivering food to the home delivery customers. Only 2 members of staff are qualified to drive the van for home delivery and staff who deliver food to the customers have access to company cars. The chefs will prepare the meals, inventory control in the kitchen and order ingredients when necessary. The manager will assign different roles to the general staff. At present, Café de Carol’s record-keeping is entirely manual, though a paper -based system. However, the business is growing and expansion of staff and facilities is planned in the near future. The owner now feels that a computerised system would give better support to their operations. It is expected that staff will use the new system to support and record the tasks they carry out, the inventory records, the sales records, the staff records and availability, manage and organise the use of company vehicles, managing bookings, online ordering and payment, etc. Task 1: Properties of Information (20 marks) In this module, you have studied the general characteristics of good information. Critically analyse three general characteristics of good information that would be important to Café de Carol information system and show why they are important to this business. You are expected to make use of references to support your discussion. (Guide length: about 600 words) Task 2: Usability (30 marks) Critically analyse how the principles and techniques of object-oriented development (OOD) can contribute to the usability of software systems. Your answer should be justified and make reference to Café de Carol information system. You are expected to make use of references to support your discussion. (Guide length: about 800 words) Task 3: Development Methodologies (30 marks) In recent years, iterative development has been an increasingly important strategy for system developers, and has become the basis of many of today’s development methods, including USDP/RUP and ‘agile’ methods such as DSDM, Scrum and eXtreme Programming (XP). Your answer should be justified and making reference to Café de Carol information system programming question. (Guide length about 800 words)

1. Explain what is meant by ‘iterative development’, illustrating your answer by showing how it is applied in a development method of your choice.
2. Critically analyse the usefulness and importance of iterative development, making reference to your chosen development method, and to others if you wish. It is acceptable to focus your discussion on the use of iterative development in the chosen method, or to provide a more general treatment of the question.

Task 4: Professionalism (20 marks) Systems developers should act in a professional manner. Discuss what constitutes appropriate professional behaviour when investigating and analysing systems requirements and how the techniques learned in this module can contribute. Your suggestions should be justified and making reference to Café de Carol information system and to an appropriate professional code. (Guide length about 600 words) Note: You may use the Code of Conduct of the BCS, The Chartered Institute for IT (available at http://www.bcs.org) or an equivalent code from your home country. If you choose a code from your home country, we do need to be able to read it, so please provide a reference with a web link to a version in English.

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