Highlights
Question 1
Advise ThaiJVco about its best options and related procedural law and practice issues to resolve this dispute with Jco.
In November 2020, some Thai consumers read news about the Japanese consumer complaints about defective kits sourced via Jco, and they start to complain to ThaiJVco about similar defects in some of their kits. A few file product liability claims in the Bangkok Civil Court.
Thailand’s main NGO, the Foundation for Consumers, starts hearing about and publicising these claims. Discussion emerges across print and social media about a possible class action, and that news also reaches some smaller NGOs and other consumer groups in Japan.
Question 2
Advise ThaiJVco about the risks and issues around dispute.
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