Lead and Manage Effective Workplace Relations - Management Assignment Help

Assignment Task:

Case Study 1 Scenario 

Initially, your team performance plan was a success. Your team was motivated and worked well together, achieving performance well beyond their KPIs. In fact, your team performed so well that your team won the award for ‘Most outstanding performance by a team’ at the annual awards dinner. Things have recently changed though, and your team is going through a rough patch. After the novelty of the new performance plan wore off and enthusiasm waned, and performance dropped off. Your team members became insular and stopped communicating according to the guidelines you set. There was an air of barely contained contempt within the team as they began blaming the only person in your team from a non-English speaking background for the communication breakdowns and subsequent failure to produce results. Things got so bad that two of your team members left and found other jobs, and the team member from a different cultural background was absent from work for extended periods due to stress. 

As things stand now, your team is three team members down, sorely lacking in motivation and direction and not acting in accordance with organizational values. 

Management has issued you with an ultimatum – turn things around within six months or will have to step aside and let someone else take over the management of your team. You must do something immediately to get the team back on track. 

1. Before you go ahead and act, you need to conduct some planning to ensure you make the right decisions. 

• How can group dynamics can support or hinder team performance? Think about the change in dynamics is your team and its effect on performance. 

• What steps should you take to ensure you plan and implement the most appropriate course of action? 

• Who should be involved, consulted, or reported to regarding this matter?

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