Highlights
You are the Senior Information and Knowledge Management Officer at the Medical Research Council of South and the Information Services Unit that you manage provides services to over 100 medical and technical staff carrying out research in various medical and health sciences fields.
Your task is to further improve the services that you provide by offering new and modern technologies and related services. Before you introduce any services, you are required to present a report on how you will investigate and establish the evolving Information Needs and Seeking Behaviours of all your users.
The proposal to your investigation must be comprehensive and should be based on the outline below.
The proposal should answer the following questions.
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