Literature Review - Susan - Ring - The Car Dealership Owner And Customer Dispute Assignment Help

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Literature Review  Assignment Help

TASK I  just started to mark your report for assessment 2 and see that there is no mention at all of the set case study mediation . So while you have a great essay on mediation processes in general, it does not meet the requirements to analyse the mediation session that was provided (the car dealership owner and customer dispute). Unfortunately that means that I can't pass the version submitted, so am wondering if you would like to resubmit another report that directly addresses the set task, rather than get an outright fail for this one? To confirm, as per the assessment brief in the class pace, the requirement for this task is to review a mediation session (provided for you) and do the following: Identify and describe what was causing this conflict and how this conflict was manifested Explain how the mediation approach/model used was effective and why another conflict management approach might have been more effective Describe three mediation techniques that were used effectively in this session Recommend three other mediation techniques that could have been used to resolve this dispute and explain why would be effective Describe briefly how this conflict has helped you understand your own past experiences with conflict and how you can use this new knowledge to make you into a better mediator. The mediation session provided for review is below. If you could let me know what you'd like to do asap that would be great.

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