LOG9704: Operations and Process Management - Management Assignment Help

Assignment Task

Description of Assessment Task and Purpose:
The contemporary business sector is facing an unprecedented rate of disruptions, with the global pandemic, geopolitics, climate change and technology all impacting business as we know it and accelerating the pace of change. In this new world of relentless turbulence, Operations and Process Management is at the forefront of surviving these challenges and finding new ways of working to gain a competitive advantage. In this context and applying taught knowledge, you will consider contemporary issues that impact and influence the operational imperatives of a selected business organisation and compile a report narrating the background and research associated with improving operations and processes to increase competitive advantage.
The module assessment will comprise of an individual report worth 100% of the module mark. The module is assessed following the University’s focus on “Student as Producer”. Accordingly, students are asked to apply their learning to solve a problem presented at an organisation of their choice.
You are required to submit your findings in a report format, demonstrating your ability to use professional layout and structure, not forgetting the importance of underpinning citation and references to relevant and topical academic discourse, concepts, and ideas.

Learning Outcomes Assessed:
LO1 Critically evaluate the strategic role of operations in creating and enhancing a firm’s capabilities and competitive advantages.
LO2 Critically analyse the concepts and practices of operations management in different contexts and how an organisation’s innovation can support operational and strategic agility.
LO3 Evaluate approaches to problem solving and process improvement in production settings.
LO4 Apply operations management principles, analytical skills and problemsolving tools to the analysis of operations problems, utilising a systems and process approach.

Knowledge & Skills Assessed:
Organisation: eg: Defining work objectives, outcomes and performance standards, proposing alternative routes for achieving an objective, Structuring and managing time and priorities, Planning or coordinating with a range of stakeholders/colleagues, Identifying, assessing and weighing risks, working globally, managing tasks across time zones, Working to a budget and allocating resources to tasks.
Learning & Adaptability: eg: Setting personal goals and objectives, balancing work and personal life, Evaluating and monitoring own performance, Meeting deadlines, Working to high personal standards, Working honestly, with integrity, ethically, in a fair and balanced way and maintaining confidentiality, Adhering to formal standards and procedures, Demonstrating dependability and reliability, Demonstrating a high level of dedication, a strong work ethic, Working with little or no supervision, self‐ motivation, Knowing own strengths, limitations and values, Investing time and effort in acquiring new skills, Understanding preferred learning style, Using peers to develop.
Perseverance & Initiative: eg: Maintaining performance under pressure, Demonstrating flexibility and adaptability in response to changing situations, Making things happen/taking action, demonstrating determination, Handling conflict effectively, Coping with uncertainty or ambiguity, Displaying a desire to meet new challenges, Demonstrating energy, drive, enthusiasm, passion, Making things happen, demonstrating determination, Acting on own initiative, Dealing positively and pro-actively with set-backs and criticism, psychological resilience – 'bouncing back'.
Commercial Awareness: eg: Uses word processing packages to produce, format and present written work professionally.
Problem Solving: eg: Identifying need or opportunity e.g. customer, client requirement, research need, Gathering intelligence, Clarifying root cause of a problem/defining opportunity, Generating solutions, Proposing imaginative/creative solutions to new problems, Evaluating a range of solution/options, Translating ideas into practical actions, Making decisions without the need to refer to others, Looking to make processes more efficient and effective, Demonstrating cultural, political, commercial and environmental sensitivity in solution creation, Making decisions where there is no perfect option, Taking controlled risks.

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