Lucy Case Study - Management Assignment Help

Assignment Task:

Case study
This task requires you to complete a series of case study questions.
You are providing care for an 83-year-old woman named Lucy. Lucy was born in Lithuania, but moved to Australia in her early twenties. She misses her home country a lot, and often talks about her experiences there as a young woman. 

Lucy says that she enjoyed living in Australia with her husband, but that since he died a year ago, she has been feeling more and more lonely. Her children do not live close by, and she does not see them very often. She would like to participate in social and community activities but does not know where to begin. Lucy used to enjoy singing and was once in a choir. However, she gave that up when her husband got sick, and hasn’t sung in a few years. You raised the idea of joining a choir again, but she said that her voice is probably too weak, and she doesn’t feel confident singing in front of others. (PE 1)

Question 1: Identify two or three services or opportunities that you could discuss with Lucy, that might empower her to feel more independent and happy.

• Help her to participate in lifestyle programsand special interest groups. 
• Lifestyle programs can help her gain confident singing in front of others, and special interest groups like historical societies, theatre groups, and book clubs can help her to find things that she did back in her home country and that can make her feels like home.

Question 2: Without imposing your own values or attitudes, how could you support Lucy to better express her identify and preferences when discussing possibilities for services?    

Question 3: Name one thing you could do that will show respect for Lucy’s social and cultural background when discussing potential opportunities and services with her.    

Question 4: Select one of the services or opportunities that you identified in Question 1, and explain how you could provide it to Lucy, in a manner that respects her preferences and upholds her rights.     

Question 5: What organizational policies and procedures, or duty of care requirements, might need to be adhered to when providing this service for Lucy? Explain how you would take these into account.     

Question 6: What other information and/or support could you provide Lucy to encourage her to engage as actively as possible in this service?

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