Highlights
Task:
Objective of this Assignment:
When a salesperson can demonstrate expertise in the buyer’s industry, company, marketplace, and competitive knowledge, then a buyer is more likely to listen to the salesperson because they bring value to the buyer. A salesperson builds knowledge bases - does research - in these areas to develop and execute effective selling strategies, and to be viewed as a market information resource, a trusted advisor to his customer.
Your objective in this assignment is build your core Knowledge bases research to be used throughout the Major Selling Project.
Pre-Assignment Instructions:
Company choices- review facilitator’s feedback to ensure your selections for company to sell for, product/service to sell and the qualified prospective customer account have been approved to proceed with the project.
You should carefully read and consider the information covered in session and your textbook readings re: Knowledge Bases as it pertains directly to the activity expected in this phase of the project
Assignment tasks:
Here below are the topic headings you will research to develop your knowledge bases for the selling project. You are encouraged to include any other relevant information that you obtain about your product/service. Note: where necessary, after your research effort, this information may be fictitious, although it must be believable and tie together and documented as supplied by you.
Required Elements:
1) Your Company Information (this is who you are selling for):
Note: you should spend time researching the company’s selling function career postings past or current to help formulate a knowledge base about the selling organization.
2) The Market Place:
*Note that your product may be suited to several industries but here select the one that you will develop your knowledge base on ie healthcare, technology, etc. Use Industry Canada and Statistics Canada or other sources to quantify the market potential and characteristics.
3) Your Customer Account:
4) Product Knowledge – What solution are you proposing to this customer?
5) Competitive analysis
6) Written/ Overall Format
At the completion of the research phase you will have enough information to begin thinking about the “story” of your specific sales role play. Start thinking about how you can demonstrate relationship building with your customer and the buying centre people.
Part 1. Knowledge Bases Research Marking Rubric – Value 15%
Form and Format: When marking project assignments, the facilitator will consider the extent to which you do the following:
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