Highlights
• Due to a batch of contaminated imports, Australia was experiencing a Hepatitis outbreak, fuelling nationwide alarm about country-of-origin food labelling.
• The brand decided to increase the impact the country of origin has at the moment of purchase, by featuring thousands of real farming families in most of its products' labels, alongside with the farmers' and products' history.
• It featured a branded campaign film launched at a key sporting event and played on national TV networks, alongside POS placements, PR initiatives, social media and owned and earned media branded content dissemination.
• Market share reached 24%, and weekly sales volumes grew 26% above the objective.
Market Background and Objectives
A 100-year-old company was under threat
SPC is a proud, 100-year-old Australian business that has been a part of Australian life for a long time. Everybody grew up with SPC in their pantries. It's a much-loved Australian brand, up there with Vegemite.
As the largest fruit processer in Australia, SPC employs thousands of workers in regional Victoria. However, this iconic brand and the thousands of families that depend on it were under serious threat.
SPC was being pushed out of the market
The challenge facing SPC originated beyond Australian borders. Major foreign exporters were found by the Anti-Dumping Commission to be selling their products in Australia for 26% less than their value, pushing SPC out of the market. In the absence of legislative protection, it was proving too difficult to compete.
Despite being part of Aussie family life for over one hundred years, consumers were easily tempted away from SPC by lower competitor prices, regardless of their origin. Our local origin was failing to motivate people's purchasing behaviour. Understandably this had a painful knock- on effect for SPC sales and profitability.
A Hepatitis outbreak triggered the alarm
An unexpected set of circumstances provided an opportunity for SPC. A contaminated batch of competitor brand Nanna's frozen berries (owned by Patties) caused a Hepatitis outbreak, sparking widespread alarm about country of origin food labelling.
"For too long people have been talking about country-of-origin food labelling, and nothing much has changed." Tony Abbott, Prime Minister of Australia.
At a time when Australians were extremely sensitive about what they were feeding their families, we deliberately set out to draw the nation into a food labelling conversation.
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