Managing at Camp Bow Wow - Management Assignment Help

Assignment Task:

Managing at Camp Bow Wow

Camp Bow Wow, a sort of combination day camp/B&B for dogs, was started in 2000 by a dog loving entrepreneur named Heidi Ganahl. The business is a franchise, a form of ownership in which a franchiser grants a franchisee the right to use its brand name and processes and sell its products or services. Sue Ryan left the corporate world in 2004 to take over a Camp Bow Wow franchise in Boulder, Colorado. To reduce the demands placed on her as the sole manager, Ryan developed other employees’ managerial skills so that they could be promoted and share in the managerial responsibilities of the business.

Questions:

1. How does Sue Ryan perform the three basic managerial roles – interpersonal, informational and decision making – her role at Camp Bow Wow?

2 (a). What are the four critical management skills? How do Candace Stathis and Sue Ryan apply the four critical management skills in their roles at the company?

   (b). Which of these skills do you think is most important skill for a manager at Camp Bow Wow and why?

3 (a). What are the three levels of business outcomes?

   (b). How do Ryan and Stathis balance the three levels of business outcomes?

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