Managing Change and Implementing Technology in Healthcare: A Case Study of Hospital ABC - Management Assignment Help

Assignment Task

GUIDELINES FOR ASSIGNMENT

a) If the assignment is Question & Answer based then.

• Introduction is needed for each question.
• Question has to be answered based on the mark allotted for each question with references if any idea or information is taken from other source.

b) If assignment is case based then,

• Executive summary
• Table of content
• Introduction
• Body of assignment (questions related to case need to be answered)
• Conclusion / Recommendation if any
• References (in-text + citation) to be used

Case Study (3000-3500 words)

Hospital ABC, has 550,000 patients who received care in 2022, and has large facilities in each department.

This Hospital had been using paper-based health records since its inception (1999).

The hospital administration recognized the need to upgrade to electronic health records (EHR) for several reasons, including improved patient safety, efficiency, and cost savings. In addition, BOD has decided to take the hospital to the next level and implement highly advanced technology such as SaaS, robotics, Ai, and metaverse in its day-day operation.

Top management fully understands these are significant changes in workflows and procedures, as well as a cultural shift within the organization, however, BOD believes that the hospital has the right talented leaders for executions.

There are 15,500 employees with a well-advanced HR department, administration, and operation departments.

1. What strategies would you select to execute such a change including technology, `

2. What are the most popular change management theories in healthcare? Please use Kotter's 8-Step Change Model
3. What are some of the driving forces of change in healthcare?
4. What does implementing culture change in healthcare mean?
5. How to monitor & performance evaluation?
6. What continuous improvement strategies would you implement? please use Kaizen Systems

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