Highlights
Task
To develop an employee engagement initiative with a specific focus on non-standard employees working in a hospitality enterprise.
Question
Referring to at least 3 scholarly resources, provide word summary of the key characteristics of employee engagement. Define the term, describe the characteristics, and describe and evaluate 2 company examples of initiatives that are implemented to develop employee engagement.
Scenario
The hospitality industry throughout Australia, and globally, is made up of a core, permanent workforce, and peripheral, non-standard employees. While all those employed within this industry in Australia are protected by the Fair Work Act, the Modern Award system and the National Employment Standards, those employed in casual, part-time and contracted positions often receive inferior wages and conditions overall than their permanent co-workers. As such, the challenge for management is to develop an environment that fosters employee engagement with those working in casual and non-standard positions.
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