Highlights
Assignment brief and expectations
In this assignment, your key task is to propose integrated HR strategy plan for the new call centre in Guildford. Your task is to identify suitable overarching HR strategy approach out of three covered in the module and propose strategic recommendations supported by rationale for four key functions of HRM:
1. Resourcing, recruitment and selection
In addition, you will need to propose recommendations concerning one additional topic of your choice, out of those covered in the last three weeks of the module: employment relations, diversity management, or well-being management.
Your plan should rely and good quality academic and professional knowledge within HRM, Organisational Behaviour, and related people management subjects. In addition, your proposed HR strategy should be aligned with specific business needs or goals as well as relevant context factors. Therefore, you will need to conduct extensive literature search to find knowledge informing solutions for your plan.
In addition to research, another essential task in this assignment is to use your own critical thinking to evaluate knowledge and draw practical implications for this business case. Therefore, you should aim to produce well-established arguments, containing clear premises and conclusions. You should avoid description and practical step-by-step overviews of essential processes (for example, it is better to state a broad approach/principle to recruitment and selection, not the seven steps that will be recommended).
This assignment should be written in a formal style and business report format. In this type of writing, it is common to take a highly focused approach, therefore please avoid lengthy descriptions and vague, generic, or trivial statements. A business report normally includes title page (like one covering this guide), executive summary, and table of contents, introduction, and clearly sub-headed sections. To elaborate further:
Please make sure that you appropriately cite your sources in text and provide full reference list at the end in Harvard referencing. Also, please make sure that you sufficiently paraphrase knowledge in your own words, even if accompanied by citations. Please make sure that your submitted report is in either PDF or MS Word format. To submit the assignment, you will need to upload it to relevant drop box in the Assessments area on SurreyLearn.
The total assignment word count should not exceed 3,000 words. This does not include title page, executive summary, table of contents, nor reference list and 7 appendices. You may use bullet points and tables, but please avoid reproducing non-original charts.
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