Manufacturing Systems - Airline Terminal Case Study - Engineering Assignment Help

Assignment Task

Module learning outcomes to be assessed:

2.1 Demonstrate knowledge and understanding of modern manufacturing system elements.
2.2 Assess the factors, which influence the operating performance of a systems.
2.3 Apply the best practices and modern methods to design, operate and model flexible and adaptive systems.
2.4 Critically analyse and compare the performance of different design/operations scenarios.

An Airline Terminal Case Study

Task 1:
Travellers arrive at the main entrance of an airline terminal according to an exponential interarrival time distribution with mean 1.6 minutes. The travel time from the entrance to the check-in counter is distributed uniformly between 2 and 3 minutes. At the check-in-counter, travellers wait in a single line until one of five agents is available to serve them. The check-in time follows a normal distribution with mean of 7 minutes and standard deviation of 2 minutes. Upon completion of their check-in, they are free to travel through their gates. Create a simulation model, with animation, of this system. Run the simulation for 16 hours to determine the average time in system, number of passengers completing check-in, and the average length of the check-in queue.

Task 2:
During the verification process of the airline check-in system above, it was discovered that there were really two types of passengers. The first passenger type arrives according to an exponential interarrival distribution with mean 2.4 minutes and has a service time following a normal distribution with mean of 6 minutes and standard deviation of 1.5 minutes. The second type of passenger arrives according to an exponential distribution with mean of 4.4 minutes and has a service time following a normal distribution with mean of 11 minutes and standard deviation of 2 minutes. Modify the above model created in task 1 to include this new information. Compare the results.

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