Highlights
LEARNING OUTCOMES
Learning Outcome 1: Critically compare and analyse various concepts of Lean systems and their applications in the manufacturing and service environment.
Learning Outcome 2: Identify and analyse the various management and statistical tools of Lean systems and compare and contrast with other management tools.
Learning Outcome 4: Identify key performance indicators and apply them to monitor and control the progress of Lean systems implementation.
ASSESSMENT 2
Task:
You are writing a report for the manager of a company you have worked for, an internship, a volunteer role etc. This can be either in a service or a manufacturing environment. The report suggests the implementation of a ‘lean project’ for a particular business situation in the organization.
Part 2 A of this assessment is an individual report. The remainder of the report is a write-up test (Part 2B) which will be conducted in Week 8 in class. Topics for Part A and Part B are discussed below. You are allowed to bring one A4page of notes to the test (in English). This page will be submitted with the test booklet.
ASSESSMENT 2A: INDIVIDUAL REPORT
Contents to be included in the report
1. Business case and metrics
Briefly introduce the business
2. Analysis of ‘Lean Issues’
3. Identify waste (non-value-added time) from the customers’ perspective
ASSESSMENT 2B: WRITE UP TEST
4. Design process changes that will remove non-value-added time while not sacrificing quality
5. Action Plan and barriers to implementation
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