Highlights
Brief Subject Description
This subject develops students' understanding of the nature and importance of communication within a business organizational context. The subject also develops students' communication skills for both academic and work-related purposes. Communication forms are examined and evaluated as practices used to engender shared understanding among stakeholders. Both management and communications theory is used to explore and understand the impact of cultural and other variables upon both internal and external organizational communication.
Student Learning Outcomes
After successfully completing this subject, students will be able to:
A Understand communication theory and its implications for individual and organisational performance;
B Compare the relative importance of the factors contributing to effective organizational communication;
C Identify and analyse key communication issues in organizations;
D Critically evaluate the importance of communications in organizational change management;
E Develop realistic and logical recommendations to communication issues identified in the organizational context;
F Analyse and explain how to develop effective written and oral communication skills
Exercise 1
Complete Academic Integrity Unit with a minimum 80% result. You will be allowed to have five attempts at achieving this result. This exercise will be followed through in your own time from Week 1 and deadline for completion is Sunday, 15th of March. If you do not complete this unit by the deadline you will receive zero.
Exercise 2
In Week 3 session, you will be assessed on your workplace communication writing skills. You will be given a case study where you have to write an email in an organisational context. Your email must communicate the current workplace issue with appropriate formatting, writing style and clear language. The focus of this exercise is assessing your level of written communication skills. This exercise must be completed in class. Hence, if you are not present for this assessment you will receive zero. To prepare for this exercise please read Chapter 17 in your textbook.
Exercise 3
In Week 6, a group report plan will be submitted Friday, 10th of April. This plan will include the following:
Completed introduction and background of your chosen organisation
Brief discussion of the chosen organisation’s communication strategy/system that is evident from the organisation’s website.
A ‘word’ template of your group report with headings including Executive Summary, Introduction, Communication Strategy, Identification of Communication Issue, Analysis of Communication Issue, Recommendations and Reference List (The Executive Summary, Identification of Communication Issue, analysis, recommendations and reference list sections may be left blank)
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