MBHR6006 - Organizational Change and Development Assignment

Assignment Task

Assessment will be based on:

• Accuracy of the Solution provided
• Innovation
• Completeness
• Number of Case Studies, Similar solutions reviewed
• Supported with research on existing literature, authentic published material (Books, Whitepapers, Research Articles, Recent Publications)
• Range of answer
• Description and support

Actıvıty suggested for CAT-2 is:

McDonald’s introduced touch-screen kiosks within their outlets, it enabled customers to place their order without talking to team members. The team worried about their job security. However, thanks to the change leaders’ communication skills and EQ. They implemented the change successfully, and the company still employs humans (not just machines) at their outlets”.

Consideration:

1. Prepare a presentation on the applicability of the ADKAR model on Mc. Donald’s and suggest its practical implications on the development of learning organizations.

2. Assess its acceptance from employee as well as consumers’ perspective.

3. Concerning the current practices in the organizations, suggest some feasible practical methods to deal with people resisting change.

Questions

1. Ability to understand and summarize problems, questions, or issues

2. Ability to consider context and assumptions

3. Ability to analyze supporting data and evidence

4. Ability to provide alternate Solutions/perspectives

5. Ability to provide conclusions, implications, and consequences for the problem

6. Effective Communication (Verbal, Written)

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