Methodology - Data collection - Time Analysis - Strategies - Facilities Location - Assessment Answer

Methodology - Data collection - Time Analysis - Strategies - Facilities Location - Assessment Answer 

Assessment Task:

Assessment Brief
Overview
This assignment is to process maps, critically analyze and evaluate a key operations process based on the application of theory and practice as taught on the module. The assignment is application-based and attempts to be as relevant as possible to the needs of students. To this end, you may select the operation to be the study and focus of the assignment.

The Task
You are required to prepare a report that investigates the operations processes used in a small business organization of your choice. You should not use large organizations or franchises nor an industry sector. You need to choose an operation to which you can obtain ready access or observe, and which will allow you to carry out each component of the analysis. In general, this requirement means that you will choose a business operation that is relatively accessible and where information on the operation is available from observation or is in the public domain.
Ask yourself: Can I draw a sufficiently detailed process map of the operation? Can I capture enough data to critically appraise the operation and make recommendations for improvement? The operation can be anywhere in the world. You can choose to investigate a part of an organization (for example, front of the house in a restaurant), but you should make your assumptions clear in the introduction. Some ideas of small business operations may include:

•  Bakery
• A snack bar
• A street food vendor
•  Bar / pub
•  Small supermarket
•  Corner shop / convenience shop
•  Catering service
•  Cobbler (shoe repairer)
•  Dry cleaners / laundry
•  Restaurant
•  Gym
•  Patisserie
•  Post office or post room
•  Small print-shop
•  Small sports venue
•  Taxi company
•  Walking Tours of a city

Other alternatives may be considered, however please clear your choice with the module leader prior to commencement of the assessment and at the earliest possible opportunity.

The Operations Process 
Using appropriate tools, identify and analyze ONE key operations process within the business and why it is important to the business. In doing so, identify and provide an evaluation of the challenges and issues faced by the operation, clearly explaining which of these need to be addressed and why? Support your arguments through evidence gathered from the organization and through literature.

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