Understand the importance and relevance of Food and Beverage to Hotel Operations Management you will be participating in a series of workshops and an intensive block release program in Food & Beverage with an emphasis on Service Operations. The program will give you a true awareness of the front of house operational areas with a food & beverage focus. The areas you will operate in include the learning at the Town Hall campus and your applied learning at William Blue Dining.
Questions:
1) Assess the importance of non-financial metrics in measuring the performance of food and beverage outlets.
2) Evaluate why employee retention is an issue for restauranteurs and formulate solutions to decrease turnover.
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