Highlights
Assessed Learning Outcomes:
LO.1b Influence: Critique tactics for effective influence.
LO.2b Leadership: Critically evaluate interactions between different agencies and sectors
Answer the questions below related to the following case study.
1. Outline the sources of power and who holds them in this organisation.
2. Create an influence map, looking at it from Kere’s perspective. Show the nature of influence relationships between all of the stakeholders. This should reflect the relative importance of each stakeholder and the strength of influence between stakeholders.
3. Critically assess potential influencing options or tactics that Kere could adopt in this situation in terms of their strengths and weaknesses. These options should have a clear grounding in influence theory i.e. you must describe the theoretical framework(s) you are using. Select the best way forward for Kere’s situation and give reasons for your answer.
Case Study - National Business Management Services1
National Business Management Services (NBMS) was a state-owned enterprise providing training courses to government departments. In a restructuring exercise it was decided to sell it. It was felt that there was significant intellectual property in the training materials which could be commercialised and offered more widely. Three former staff have joined the new enterprise and a further two staff members have been recruited. Robbie – he is the former director of the state-owned enterprise and he has contributed 50% of the capital needed to buy the company. He is a 40 year old Australian and he worked for the previous state- owned organisation for 8 years.
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