MIS101 :Business Information Systems-Case Study Assignment

Internal Code: MAS398

Case Study Assignment:

Question:Part-A Question 1: Define organisational ‘Knowledge Management’ from an I.S. perspective. Discuss how Knowledge Management Systems (KMS) uses the KMS cycle to help an organisation make the most effective use of their knowledge. Question 2: Define ‘Big Data’ identifying the three categories of data this term generally includes. Also identify and explain the three general categories of problems associated with ‘Big Data’. Question 3: Define Supply Chain management and detail how supply chain management (SCM) systems and electronic data interchange (EDI) systems work to supports the supplier/customer relationship. Question 4: Define eCommerce, LCommerce and MCommerce. Explain the impact of these mechanisms on small business. Question:Part-B To apply the model to test the validity/strength of a CLAIM the reader must examine each sentence in the article and categorise them as a Toulmin element or as an unnecessary extra e.g. ‘opinion’, ‘hearsay’, ‘definitions’ etc. Once all sentences have been categorised then the elements should be examined in sequence. 1. What is the CLAIM? 2. Is there any EVIDENCE to support the CLAIM? If so how much and how does it affect the strength of the CLAIM. 3. Is there a WARRANT (Explicit or Implicit)? Explicit WARRANTS are often stronger because the author can direct the reader to accept the CLAIM. Implicit WARRANTS leave the reader’s opinion open to interpretation and this may go against the author’s intended purpose. 4. Is there BACKING? If so how much? If so how much and how does it affect the strength of the CLAIM. 5. Is there a REBUTTAL? The quantity and scope of the REBUTTAL may reduce the strength of the CLAIM and thus dissuade the reader’s acceptance of the CLAIM. 6. Is there a QUALIFIER? If so, to what extent does it reduce the scope of the CLAIM because this will impact on the strength of the CLAIM? 7. Your Opinion – this is a personal perception based on your interpretation of the article. The presence, quality and quantity of the different Toulmin elements must be applied to make this critical assessment. You must discuss whether you agree or disagree with the claim based on the stronger argument.