MIS101 - HealthWay Case Study - Management Assignment Help

Assignment Task

Scenario:

HealthWay is a privately-owned healthcare facility that has been in business for 10 years and has a good reputation. It is a small hospital that is equipped to treat 20 inpatients at one time.

In addition to inpatient care, it provides medical care service to outpatients via clinics specialising in family medicine, gynaecology, and paediatrics. HealthWay’s mission is to provide quality and personalised medical care to the patients. The organisation relies on a traditional file management system for all its business operations and patient record keeping. The management feels that the current system affects the performance of the business and makes patient record maintenance a slow process, thus affecting the quality of patient care.

Josh, the President of HealthWay, believes that it is time to review the business and introduce information systems in the organisation to improve overall performance and gain competitive advantage. Josh wants to automate and optimise business operations including human resources, accounting and finance, supply chain management, and administration (although it is not limited to just these areas). He also wants the patients’ data to be arranged in such a way that it can be easily accessed and updated by the hospital staff.

As HealthWay is a growing business and expects an increase in the number of patients, Josh sees this as an opportunity for improvement. He also wants the system to help the management in decision-making and planning. He wants an information system that can support all core and support operations of the hospital.

Josh has requested your organisation, KSoft, to provide a technical proposal to be further discussed with Healthway’s Chief Technology Officer.

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