MITS4001: United Kingdom Passport Agency Case Study - Management Assignment Help

Assignment Task:

The assessment assesses the following learning outcomes:
1. Adapt information systems to strategically achieve organizational goals and be able to design, develop and manage IT systems implementation to achieve Business IT
Alignment.
2. Develop an IT Plan that designs, implements and manages the technology supporting these information systems including computing devices, storage and processing (both systems processing and application processing).
3. Identify, synthesize and model individual functions of a database system to be used for organization data management and decision making.

INSTRUCTIONS
For this component of assessment, you are to prepare a report based on the case study below and the tasks that follow it. Your report should be limited to approx. 1400 words (not including references). Use 1.5 spacing with a 12 point Times New Roman font. You should include references in your report and these and must be in the IEEE style.

Case Study: United Kingdom Passport Agency
The United Kingdom Passport Agency was established as an Executive Agency of the Home Office in April 1991. Its main aim was to provide passport services for British nationals in the United Kingdom promptly and economically. In 1998–99, the Agency employed an average of 1,800 staff in its passport offices in Belfast, Glasgow, Liverpool, London, Newport and Peterborough. The Agency’s financial objective is to recover, via the passport fee, the full cost of passport services; the full cost includes the cost of non-fee bearing consular services provided by the Foreign and Commonwealth Office to UK citizens abroad. In July 1996 the United Kingdom Passport Agency decided to introduce the idea of digital passports in an attempt to minimise the risk of fraudulent use of passports. To do this the agency needed to replace its existing ICT system. It was envisaged that this would be done through a private finance initiative or outsourcing contract. The contractor bids were received
in April 1997 and in June of that year a 10-year PFI contract was awarded to The Stationery Office (now Security Printing and Systems limited) for the printing and dispatching of digital passports, valued at 120 million GBP. In July of 1997 the Agency awarded a 10-year PFI contract for a similar value of 120 million GBP to Siemens Business Services for the collection, storage and transmission of passport application data. This included the development of a new ICT system for this purpose.

Tasks
• Elaborate the importance of business information systems, in achieving the goals of United Kingdom passport agency and address the issues, which may occur if the system was to be updated in 2020.
• Develop an upgrade plan of the business information system of the United Kingdom passport agency, considering the following key requirements:
o Computational requirements
o Processing requirements
• Using the internet as a resource, critically analyze the possible database systems, which could be employed by the agency for data management and decision making

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