MKTG7970C: Facilitate a Meeting- Communication & Diversity- Report Writing Assignment

Internal Code: TV143

Report Writing Assignment:

Task:  Use communication to build relationships Work with diverse people For this Task, your teacher will guide you in: A. planning and preparing for a workplace meeting B. facilitating a meeting to discuss a workplace issue and obtaining feedback on your skills from the meeting’s participants at the end of the meeting C. preparing minutes from the meeting D. preparing a brief communications skills evaluation report Time will be allocated during class to work on these parts of the Task. Task Objective The objective of this assessment task is to help you to consolidate what you have learned during the course and to demonstrate your meeting facilitation knowledge and skills. Sophia and Edwina You work in a small team of four that provides support to newly settled forced migrants at a settlement support agency. Your team leader is away for a couple of weeks, and she has left you as the acting team leader working with Sophia and Edwina. When Edwina began at the service, she was known as Bade, who was male. Edwina informed the team three weeks ago of the transition and was assured by your team leader that the workplace would be inclusive and safe. You’ve noticed tension between Sophia and Edwina. When you ask Sophia what’s going on, she tells you she is annoyed when Edwina is away from the office to go to personal appointments because she has to cover for Edwina. No one told her she would have to cover for Edwina. When you speak with Edwina, she tells you she feels that Sophia often calls her ‘Bade’ because she is annoyed that she has to cover for her. Just for a couple of more weeks, Edwina says she’ll be out of the office three times each week. Edwina says she makes up the time she’s missed at work because of the appointments, coming in earlier or staying later. You decide to call a meeting so Edwina and Sophia can discuss the issue. Preparing the Communication Report Following the meeting, review the results of the feedback questionnaire. Develop a brief report, of no more than 500 words, summarising participants’ feedback, your own evaluation and identifying opportunities for improvement. The report needs to be completed using the template Communication Report.