MN5615-CN - Quality Management and Reliability - Management Assignment Help

Assignment Task

Learning outcomes for the assessment (refer to the appropriate module learning outcomes) Students will be able to demonstrate the following:

• To gain comprehensive understanding of various quality management principles, approaches and philosophies;

• To gain comprehensive understanding of advanced techniques of reliability engineering;

• To analyse real quality problems and apply suitable techniques to improve quality;

• To organise the collection of plant data and undertake an analysis of it which will facilitate the diagnosis of reliability problems and their effective elimination;

• To develop critical awareness of the contribution of quality management techniques to competitiveness of a manufacturing enterprise;

• To apply and critically evaluate the most appropriate of the currently available techniques for reliability assessment.

Q1: A small company has introduced a number of new products which have so far sold well because of their innovative characteristics. The products are assembled from a number of bought in mechanical, electrical and electronic components. The company employed no personnel with experience in quality assurance and relied a great deal on final inspection. It was found that as many as 30% of the products were being returned because of faults on delivery or after a short time in use. Imagine that you have been appointed as the quality assurance specialist employed by the company. Outline the initial plan of action you would implement to improve the quality of the products.

Q2. The company has the specification for the output voltage on a dry cell after manufacture as 15.00±0.4V. Thirty consecutively manufactured units were tested prior to carrying out a production run. The mean and standard deviation are 15.2V and 0.08V, respectively. Calculate the appropriate capability indices. Do you consider it safe to proceed with the production run? Justify your decision.

Q3. The company is planning to utilise SPC control to monitor the output voltage of these manufactured dry cells. Describe the basic principle of SPC. What type of control chart do you think is most suitable? Explain how you will use the control chart to improve the manufacturing quality.

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