Highlights
Instructions to Candidates:
1. Read the questions carefully and attempt all questions.
2. If required, please make logical assumptions and clearly state these in your answer word document file.
3. Make sure the assessment questions are a total of 6 pages.
4. Write your answers in a separate word file. Do not include the questions, case study scenarios from this document in your submitted document as it will be detected by plagiarism software and show a high percentage similarity.
5. Use headings and subheadings in your report to clearly identify each section and question number as per this document in your answer word document. 6. All diagrams should be developed by yourself. You should not copy and paste any diagrams included in your reference list. If you draw any diagram or table manually, write your name and signature on it. You can then scan and insert it into your answer document.
7. Use authenticated and reputable references. You must follow the IEEE referencing style.
8. The detailed marks for each question are shown on each section.
Case Study:
Joseph desired to use an internet domain addressfor his project management services business, and the domain name included direct identification of the Project Management Institute (PMI), joetrain.pmi.org. Since he wanted to use the PMI.org domain, Joseph requested the ability to do so from PMI. PMI declined his request since it would lead people to believe that PMI endorsed or otherwise recommended Joseph’s training, and the decision was upsetting to Joseph.
Joseph contacted PMI and stated that he felt PMI’s decision was unfair. He then started texting certain PMI staff members with dozens of texts per day. PMI then sent an email to Joseph advising him that PMI would not change its decision and directed Joseph to stop texting and calling. However, Joseph sent additional texts that were rude and threatened legal action, claiming he had significant influence with the government and others involved in domain name assignment. Joseph continued his messaging at a rate of five dozen messages in less than a half day. In parallel to his communications to PMI headquarters staff, he sent multiple communications with the local Chapter President and threatened PMI and the local Chapter with various actions (like litigation).
QUESTION 2 – PM PRIORITISATION AND SCOPE [25 MARKS]
You have been accepted as a Junior Project Manager at Super IT Pty. Ltd. Your first task assigned by the Senior Project Manager is to select and prioritise the best mobile application project in response to COVID-19 and the second task assigned is to write the Project Scope of the chosen project.
These candidate projects include:
Gaming or entertainment application for COVID-19 isolated patients.
Mobile applications in support of contact tracing for COVID-19.
Mobile application information to provide the latest update of COVID-19. ? Mobile health application to contact doctors.
Chatting application or social media platform for COVID-19 patient and family.
QUESTION 3 – PM SKILLS AND RISK [25 MARKS]
Your Senior Project Manager at Super IT Pty. Ltd. is extremely satisfied with your project selection and your Project Scope. Your Senior Project Manager has then shared their experiences while developing their previous projects. These included past projects having delayed schedule problems. Therefore, he/she has suggested that you need to explore all such potential factors that may contribute to your chosen project and create action plans.
On the top of this, your Senior Project Manager has asked you to further analyse whether you need to proceed with the prototype of your mobile application or not. The prototype will cost you $20,000, while there will be no extra cost if you do not develop a prototype. There is a 20% probability of failure for the prototype, and the cost impact for it will be $50,000. Nonetheless, the project will make $300,000 if it is a success. If you choose to not develop the prototype, there is an 80% chance of failure with the impact cost of $150,000. Keep in mind that the project will make $300,000 if it succeeds without a prototype.
QUESTION 4 – PM KNOWLEDGE AREAS AND ITIL
Congratulations! After presenting your proposal on mobile application in response to COVID-19 pandemic in front of investors, one of the potential investors is very keen on your project. However, the investor has asked you to speed up your project to be completed in 2 weeks, although you have planned a project duration of 3 months. Note that your total cost is around $100,000 and the investor
is willing to cover the expenses for it. The investor has also asked you further questions regarding Information Technology Infrastructure Library (ITIL) life cycle standard and the user/customer satisfaction of your mobile application.
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