TASK
Our task is to analyse a business case study that chronicles a series of social media events that had negative consequences for McDonald's Corporation (McDonald's). This case places you directly into the role of Rick Wion, director of social media.
The case highlights the need to:
Recognise the potential for negative consequences when using social media.
Evaluate how an organisation can develop a positive relationship with the media.
Devise appropriate strategies for developing social media campaigns.
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