Highlights
Task:
The assignment is a proposal for a KM project. The proposal should include the following details, which may not be presented in the following sequence.
? business background relevant to the KM project:
o mission statement,
o business objectives,
o current offerings (product/service), and
o value of knowledge to the business operations (knowledge application goals);
? environment or context of the KM (competitors, organisational culture, organisational structure, leadership, etc.);
? audit of the current knowledge assets;
? analysis of the needs for KM;
? KM issues (refer to Topic 2, especially the Deloitte KM Model, and explain the issues that are not relevant to the project)
? KM cycles/models suitable to the organisation’s needs;
? KM activities;
? appropriate tool and techniques;
? project tasks (for acquiring KM skills, addressing ethical/culture issues, building learning organisation, maintaining knowledge continuity; developing organisational memory, transferring knowledge, etc.)
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