Modern Residential and Commercial Security Systems Secure Case Study - IT Assignment Help

Assignment Task
 

Case study – Project completed but too late

• Secure Inc. is a fast-growing supplier of modern residential and commercial security systems. Their

• growing sales force and varying sales commission plans prompted the need for a centralized and
• automated commission system to replace the spreadsheet-intensive procedures they had.
• Dave is the head of Accounting and approved the project plan developed by the assigned Project
• Manager, Sandy. Their preliminary research showed that a software package was the most costeffective solution. 
•  Research and produce a list of the 3 packages that best fit the company’s need
•  Produce the package, and
•  Install the package
• The project took months to negotiate the contract and install it. Customizing the package to fit
• Secure’s need was contentious. The Sales Department wanted a web-based option, which the
• manager of the department, John, said would be easiest for the salespeople to use. Accounting
• wanted to limit the product to a Local Area Network for tighter security (info only stored on the local
• server). Since the system was being paid for with Accounting’s budget, Dave prevailed. Because of
• the lengthy time negotiating the contract, Dave was now in a great hurry to get the system up and
• running.
• But the Sales Department suffered from the huge amount of time spent on transferring, integrating,
• and reporting sales data. As a result, ‘flash’ features had to be added later to meet the Sales needs.
• During the project, the software developer identified a need to improve the current firewall and
• security settings, thus new security software was added to the project.
• By the time the package was installed at Secure Inc, which was a year from when the initial idea
• appeared, the market had changed from undersupply of security systems to oversupply. With fewer
• salespeople and declining sales, the company retrieved the previous simplified commission plan
• and many functions of the software package were rarely used

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