Monitor the Website Development Project & Performance Against Budget - Management Assignment Help

Assignment Task

Task summary

• For this assessment task, students are required to conduct and monitor the website development project. This includes developing a brief to provide to website developers and preparing a project status report. They will then be required to meet with the new customer service officer, introducing them to the project and offering their support.
• Also this task requires the student to finalise the Native Bush Spices Australia website development project by developing a project evaluation report.
• Required
• Access to student workbook/other learning materials
• Computer and Microsoft Office
• Access to the internet
• Website Design Brief Template
• Project Status Report Template
• Project Evaluation Report Template
• Assessment criteria
• Students must complete all of the activities listed and will be assessed against the assessment criteria included in the checklist included with this task.
• Complete the following activities:
• Develop website design brief.
• You are to develop a brief in order to obtain quotes from at least three website designers.
• Use the scenario information from Assessment Task 2 to develop the website design brief.
• Your brief should include the following:
• Background information
• Target audience
• Content: what should be included in the website.
• Call to action: what the people who visit the website should do
• Social Media
• Functional requirements
• Website design ideas
• Logo
• Search engine optimisationPractical issues
• Use the Website Design Brief Template to guide your work.
• Carefully read the following scenario.
• 850265115570It is two months into the project for the development of the web site. The status of the project is as follows:
• The content has been developed for the web site within the required timeline of 1 month from the implementation of the project plan and at the specified cost.
• The content was written by a public relations consultancy company, PR Pulse for the cost specified in the project budget.
• Three quotes have been received from web site developers as follows:
• Bestweb Design $3,750, timing indicated as 4 weeks – examples of other web sites developed do not seem to be suitable.
• Visualweb $5,000, timing indicated as 8 weeks – examples of other web sites developed seem to be along the lines required.
• Web designs Australia $6,000, timing indicated as 12 weeks – examples of other web sites developed seem to be along the lines required.
• The customer service officer has left the organisation unexpectedly.
• 00It is two months into the project for the development of the web site. The status of the project is as follows:
• The content has been developed for the web site within the required timeline of 1 month from the implementation of the project plan and at the specified cost.
• The content was written by a public relations consultancy company, PR Pulse for the cost specified in the project budget.
• Three quotes have been received from web site developers as follows:
• Bestweb Design $3,750, timing indicated as 4 weeks – examples of other web sites developed do not seem to be suitable.
• Visualweb $5,000, timing indicated as 8 weeks – examples of other web sites developed seem to be along the lines required.
• Web designs Australia $6,000, timing indicated as 12 weeks – examples of other web sites developed seem to be along the lines required.
• The customer service officer has left the organisation unexpectedly.
•  
• Develop a project status report.
• Review the information above and prepare a project status report to send to the Operations Manager (your assessor).
• Your status report should include, as a minimum, the following:
• Progress summary
• Milestones: achievement of key dates for activities as specified in the Project Management Plan
• Budget: planned expenditure and actual expenditure
• Risk management: of project risks to date
• Recommendations
• Use the Project Status Report Template to guide your work.
• Meet with the new customer service officer.
• A new customer service officer (your assessor) has been employed by the company to replace the one that left. They will be part of the project team, replacing the one who left the organisation unexpectedly.
• You are required to provide support for the new Project Team member by discussing all aspects of the project with them.
• Keep in mind the new customer service officer will need your support at this stage, so make sure that you understand in what areas they may need assistance, and work with them to find how this can be provided. This will be on a date and time advised by your assessor.
• During the meeting, you must be very clear about the expected quality of the project outcomes. Keep in mind that this is a new employee, and they are not familiar with the quality expectations that have been outlined during earlier discussions that you have participated in.
• It is important that you are also very clear about the importance of meeting the documented timelines. These should be the same as those in the Activities & Milestones section of your Project Management Plan. Confirm that the new customer service officer confirms that these timelines can be met.
• During the meeting, you are required to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
• Carefully read the following scenario.
• 850265117475The project is now complete, with the outcomes as follows:
• The web site is now live. There has been very positive feedback amongst all staff about the look and content of the web site. The web site designers were very professional and easy to deal with.
• 00The project is now complete, with the outcomes as follows:
• The web site is now live. There has been very positive feedback amongst all staff about the look and content of the web site. The web site designers were very professional and easy to deal with.
•  
• It is four months since the project commenced. Delays occurred because of the following:
• The web site developer could not complete the web site within the required timelines as originally stated in their quote.
• There were additional delays due to the customer service officer’s departure and changes to the web site during the development as a result of the project manager’s input.
• The design of the logo took longer – see below.
• The estimated cost for the logo was doubled because the first designer employed was unable to develop a logo to the company’s liking and so a new logo designer was contracted. This therefore doubled the costs as the first designer, as well as the second designer needed to be paid.
• Training will be required in web site maintenance to ensure information is regularly updated e.g. the newsletter. Training should ideally be provided to the administration staff.
• It is four months since the project commenced. Delays occurred because of the following:
• The web site developer could not complete the web site within the required timelines as originally stated in their quote.
• There were additional delays due to the customer service officer’s departure and changes to the web site during the development as a result of the project manager’s input.
• The design of the logo took longer – see below.
• The estimated cost for the logo was doubled because the first designer employed was unable to develop a logo to the company’s liking and so a new logo designer was contracted. This therefore doubled the costs as the first designer, as well as the second designer needed to be paid.
• Training will be required in web site maintenance to ensure information is regularly updated e.g. the newsletter. Training should ideally be provided to the administration staff.
•  
• Meet with team to finalise project.
• Review the information above and then meet with your team (your assessor and another student) to get their input on the project. This will be on a date and time advised by your assessor.
• At the meeting, outline the project outcomes as above.
• Ensure that all of the staff involved in the project are working in new roles or have been reassigned to their previous roles.
• Before concluding the meeting, ensure that all project team members have the opportunity to give feedback.
• The customer service officer will provide you with some feedback, which you will need to acknowledge and note for your project evaluation report.
• Gain verbal confirmation from all team members that they can transition to their other tasks following project completion and offer your support as necessary.
• During the meeting, you will need to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
• Develop a final project evaluation report and finalise record keeping.
• Ensure that you incorporate the feedback from the team meeting into your report, as well as your own reflections based on the project status report you developed and the scenario information above.
• Your project evaluation report should include the following:
• The reason for closing the project
• Any highlights from the project and any innovations that were made.
• A summary of recommendations relating to the project
• Project performance against objectives
• Project performance against outcomes
• Project performance against outputs
• Project performance against budget

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