Monitor Work Operations - John Smith Case Study - Management Assignment Help

Assignment Task:

Task:

There are three (3) tasks to complete for this unit of competence:

This assessment is based on ACA Restaurant Café’ Business Plan and uses several scenarios to complete the 3 (three) Tasks. Certain tasks contain sub-tasks with written questionnaires, case study analysis report, role plays, and development of organisational records.

These tasks comprise the assessment of the application of ACA Restaurant Café’ business standards and policy knowledge and addressing the need to oversee and monitor the quality of day-to-day work. You will need to demonstrate management skills to communicate effectively with team members, plan and organise operational functions, and solve problems. 

Continually monitoring and looking for ways to improve workplace operations lead to improved time management and increased productivity needs to progress and support organisational effort to enhance customer value. The implementation of designing the workflow and system must reflect the business summary of ACA Restaurant Café’ and should state relevant experience/exposure with such workplace environment.  

You are required to respond to all the tasks by demonstrating your skills and knowledge within the assessment guidelines and requirements. Certain tasks have been developed with templates, tables, and sections with appropriate spaces, in which you will have to complete and/or provide information to ensure you demonstrate the skills and knowledge of the units. Marking criteria have been provided to support the student’s understanding of the requirement for each task. 

To be deemed competent in this assessment each student must demonstrate through written reports and provide information in given templates, the knowledge, and understanding of what actions are necessary to obtain and keep current with the legislative requirements for their industry and specific business. You will have to respond to all the tasks by demonstrating your skills and knowledge within the assessment guidelines and requirements. In Task 1B, 2B, 3A and 3C, there are templates provided, in which you will have to utilise to ensure you validate the required skills and knowledge.

Your responses must comprise:

• a comprehensive, detailed and integrated work operations information and management plan
• a work strategy and operation procedures
• a formal communication strategy
• a reflection of current relevant legislation regarding diversity, working conditions and WHS acts
• formal and planned involvement with a wide range of stakeholders
• a documented risk, issues, and change-management methodology
• a quality execution plan with assurance and control processes of work operations for customer services
• a restaurant café’ team-based environment

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