Provide a definition of non-compliance in simple English and list three factors or tools used to determine if non-compliance exists?
Discuss what methods are utilised to plan an investigation?
When conducting an investigation what is the recognised starting point?
Unit Evaluation Scenario
Scenario:This is your first day on your new job as an investigator for the health department. You are an authorised person under the legislation that your department administers.A complaint has been received by your office that the Montecito hotel and casino has allegedly breached several sections of the health code and you have been directed to determine if non-compliance has taken place.Your manager has suggested that he thinks they may have been previously warned about a similar offence in the past.Questions:
What background information do you require?
Who would be your first point of contact, and how would you determine full particulars of the allegation?
What would be your investigation plan?
Evaluation Questions
When you contact a Respondent to a matter by phone for interview appointment, and inform them of the nature of the investigation, how will you introduce yourself and what are you are doing?
When you contact a Complainant to a matter by phone for interview appointment, and inform them of the nature of the investigation, how will you introduce yourself and what are you are doing?
When you contact a Witness to a matter by phone for interview appointment, and inform them of the nature of the investigation, how will you introduce yourself and what are you are doing?
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