Mortgage Broker Accreditation Process - Customer Service - Value Proposition - Business Assessment Answer

Assessment Task:

Mortgage Broker Accreditation Process Business Assessment Answer

1. Customer service - We want to understand how a broker plans to meet the home buying needs of customers before and after a loan is funded.
 
2.  Value proposition - A business plan is a great opportunity for a broker to highlight their own unique value proposition for customers. For example; they may be able to offer key insights on a particular residential area due to their background and training or they may be able to offer additional services that others cannot.
 
3. Business governance and regulation - Governance, compliance and adherence to various laws and regulations is essential for a mortgage broking business to be successful for the long-term, so we want to understand how applicants are addressing this in their day-to-day business.
 
4. Action plan - Every business plan should have a clear and realistic plan to achieve the goals outlined. A clear set of goals and detail on how applicants plan to achieve those goals and by when is recommended.
 

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