Moving Fast Supplies Case Study - IT Assignment Help

Assignment Task

Moving Fast Supplies (MFS) is a company that designs and manufactures equipment for use in logistics industries. MFS prides itself in the development of products that use the latest technology and knowledge of the logistics industry to provide products that lead the way in the delivery of goods throughout the supply chain. Most of their products require custom installations, but these installations are largely implemented by configuration options available within their product lines. They sell their products to large logistics organisations and manufacturers through their own branch offices that are located across the globe. Some of the products they manufacture must be installed and serviced by specialist technicians. MFS branch offices provide three major functions for their customers: sales and consultancy; trained service and support professionals; and training staff. Many small common items are kept in stock at branch locations for service requirements, but some products are shipped to directly to customers on an as needed basis due to the customization required to match different installations. An online portal allows branches and retailers to order equipment and arrange installation dates, time, and location.

A key part of MFS is the design and testing of their products. Care must be taken with products in development that the information is retained within the company and laws relating to copyright (e.g. software for electronic equipment), patents (physical equipment) and trade secrets as well as not releasing important commercial information (eg product release dates and quantities). Design, development, and testing is coordinated through the Central Office in Melbourne. The final products are assembled through contracts with several manufacturers located in Viet Nam, India and Indonesia.

The Central Office in Melbourne has three main divisions: Research; Design and Development; Manufacturing; and Sales and Installation. Support departments include Finance, Payroll, and Accounts, ICT, and Human Resources. Support and oversight for branches is largely provided by the relevant areas of the business, however since international branches must conform to local regulations, many of their functions are set up according to local laws. Branches must have their own ICT systems that support local requirements. Online product and support information is provided through services hosted at the Central Office. The Melbourne Branch has 400 employees.

MFS has only recently identified a need for a more formal approach to securing their ICT systems, though there are currently some elements implemented in an ad hoc fashion (firewalls, virus and malware protection, user access controls which are overseen by the ICT technical staff.

MFS have contracted your consulting service, Secure Security Services (SSS), to provide a report outlining the need for a Security Management Program, its purpose, and a suggested framework for the development of a security management program that oversees security concerns across their business.

As an employee of SSS, you have been asked to develop a report that presents the needs and requirements to implement an ICT Security Program for MFS. This plan should discuss how information security could be better managed by developing a Security Management Program and provide an overview of how to develop such a program. This would include identifying the tasks and roles that need to be assigned for the development and implementation of a Security Management Program

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