MRD403 - Management of Rooms Division - Reflection Portfolio - Assessment Answer

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Assessment Task:

This assessment addresses the following subject learning 
outcomes: 

a) Undertake and critically reflect upon the rooms division supervisory functions 
b) Assess a hotel business using management theories, concepts and business performance tools to measure, review and evaluate the essential issues in rooms division management 
c) Evaluate the principles of cost control and the necessary resources for rooms division 
d) Critically reflect upon safety and security measures practised in rooms division of hotels, including risk assessment and external threats 
e) Assess the importance and application of technology in the rooms division 

Instructions: 
Throughout this term, you will learn about the different elements of Rooms Management in both theory and practical application. Students are required to complete a 5000-word Reflective Portfolio based upon each week/topic presented in this unit. 
The Reflective Portfolio is a means to review what you have learnt on a weekly basis, how concepts have related to your past experiences, how concepts could be applied to enhance your performance as a hotel leader, challenges and areas of confusion and other thoughts/opinions relating to your weekly learning experience. It is also recommended the unit learning outcomes are reflected upon for each entry. 
The Portfolio can be presented as a weekly/topic journal, for example: 
• Introduction to Front Office 
• Executive Housekeeping 
• Effective Communication 
• Preparation and Review of Night Audit 
• Safety and Security 
• Facilities Management 
• Labour Cost and Staffing 

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