Highlights
This assessment addresses the following subject learning outcomes:
a) Undertake and critically reflect upon the room's division supervisory functions.
b) Assess a hotel business using management theories, concepts, and business performance tools to measure, review and evaluate the essential issues in rooms division management.
c) Evaluate the principles of cost control and the necessary resources for rooms division.
d) Critically reflect upon safety and security measures practiced in rooms division of hotels, and external threats
e) Assess the importance and application of technology in rooms division, specifically the operation of the Opera Management System
Context:
The major assessment for this unit is a Reflective Portfolio. A portfolio is an organized collection of student work designed to represent students' efforts and academic achievements over a period of time, in this case over a period of one term. The main purpose of this portfolio is for you to reflect upon what you have achieved and learned throughout the term in this unit. Reflecting on your experiences will, in turn, give you the ability to implement the skills developed during your time. Whereas traditional academic projects expect students to be objective and impersonal, a Reflective Portfolio asks students to highlight their own personal perspectives, opinions, and feelings. It provides an honest summary of the work undertaken and the skill sets that were developed.
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