MS821 - Modelling Healthcare Operations Assignment

Assignment Task

You are asked to write a management report to demonstrate your skills in analysing the operations of a healthcare organisation or organisational unit. Your first task is to select a suitable healthcare organisation (or a smaller unit within the organisation). This could be an organisation that one or more group members are personally familiar with or an organisation that you, as a group, are particularly interested in for another reason. The main requirement is that you should able to gain access to the necessary information about this healthcare organisation.

Your principal task is to analyse the operations of your chosen healthcare organisation and evaluate its operational performance. In doing this, you should show understanding of how this organisation works from a practical point of view and also demonstrate that you understand and can apply the various, theories, models and analytical tools covered in this class. In general, there is no need to cover each and every part of the class content: you should select those class materials (models, tools, etc.) that help you to analyse and evaluate healthcare operations from a variety of angles.

This is a very broad assignment, which gives you scope to approach it in a number of ways. The best management reports are written in a clear and impactful style, with a content that rests on a sound knowledge base. Where possible, you should explore your topic beyond the core class material, supporting your analysis with relevant references from the academic and professional literature. Your group report should include full references to all the material that you have consulted (both direct references in the main body of your report and a list of references at the end).

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