NIT217: ICT Strategic Plan - Mobile Device Management - Computer Science Assessment Answer

Computer Science Assessment Task

PART A: ICT Strategic Plan 
A large clothes retail chain is looking for solutions to several of their problems. Currently the retailer only has manual tracking of their inventory and a significant portion seems to go missing either in transit between the warehouse and stores and from instore theft by customers.
The store is also seeing a move to online retail and the CEO would like to gain some insight to the changing patterns in sales from individual customers to target marketing. He will also like information to decide which are the most profitable areas to expand into and which should be scaled back.
There also seems to be often excess inventory requires sales to clear stock. The CEO is interested in ideas on how IT can be used to better manage inventory and prevent the need for big discounts on clothes prices during end of season sales.
The CEO has asked if there are better options than the current company owned tablet devices staff use to check inventory and competitor’s prices.
The core element of this assignment is the development of ICT strategic plan with features of innovation, planning and implementation of a true revolutionary organization in 2025. Think ahead and imagine 2025.
Your task is that as a CIO (Chief information officer) you design an ICT Strategy to position the clothes retail chain for future growth while maintaining security over next 5 years that focus on the following critical IT matter:
1. Infrastructure (especially IAAS)
2. DM (Data Management)
3. MDM (Mobile Device Management)
4. Governance/CoBit
5. CRM (Customer Relationship Management)
6. Risk/Security/Privacy

Your ICT strategic Plan must include but not limited to:
a. Organization Vision, Mission and Objective
b. Background
c. Drivers for Change
d. At Least three ICT strategic themes and relevant ICT capabilities
e. Roadmap and ICT initiatives
f. IT Governance
g. References (Harvard style)
h. Glossary

It is encouraged to make graphical representation of above plan Highlight focuses areas and findings using bold writing and bullets.
You may make assumptions about the AS-IS situation without attempting to do any direct research (e.g. it is almost a certainty that clothes retail chain has multiple stand-alone databases at multiple locations). So long as you describe them. You may make assumptions about the form of the TO-BE goal (be as inventive as you like). So long as the innovations achieve this are described.

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