NUR536 - Communication Health Informatics & Technology

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Learning outcomes

  1. Critically review communication models and modes and their implications for effective, appropriate and culturally safe nursing practice for individuals, families, groups and communities, throughout the lifespan and in all practice settings.

  2. Critically consider communication (including advocacy), health informatics and technology in relation to future leadership roles in practice and professional contexts.

Relevance

Communication models are highly relevant in nursing because they provide structured frameworks that help nurses understand, analyse, and improve their interactions with patients, families, and healthcare teams. This task enables you to integrate and apply your knowledge of communication in person-centred care in a visually engaging and succinct representation.

Assessment requirements

Task: Based on a (ONE) communication model of your choice, create a concept map (like a diagram) that explains the relationship between effective communication and its importance to the delivery of person-centred care.

Presentation Guidelines

  • Word length: 500–700 words.

    • The in-text references and reference list are NOT included in the word count.

    • Minimum: 500 words | Maximum: 700 words

  • Structure: Design format of your choice – see online resources.

  • Font: Calibri or Times New Roman

  • Line spacing and alignment: Not relevant

  • Page numbers: Not required

  • Header: Student ID (digits), no name, but include unit code

  • Footer: Not required

  • File format:

    • You can design your concept map using any program that is helpful to you.

    • Do not submit aPDF file — only submit a .doc or .docx .

    • This is important: Students who submit a .pdf will not be able to be marked.

  • Referencing:

    • Use CDU APA 7th 2025 edition referencing .

    • Use a minimum of 6 references from the last five years

Support for this Assessment

  • Research:

    • Contact a CDU librarian for guidance.

    • Review the content of the Nursing Libguides on the library website.

  • Academic Skills:

    • Contact a Language and Learning Advisor for support.

Assessment Requirements – Summary

The assessment focuses on critically reviewing and applying a communication model within nursing practice. Students are required to:

  • Select one communication model.

  • Develop a concept map visually representing the relationship between effective communication and person-centred care.

  • Provide a written explanation (500–700 words) to support the concept map.

  • Use a minimum of six scholarly references (from the last five years, CDU APA 7th 2025 edition).

  • Submit the file in .doc or .docx format only (PDF submissions will not be marked).

  • Ensure work is structured, referenced, and aligned with academic standards.

The learning outcomes include:

  1. Critically reviewing communication models and modes for effective, appropriate, and culturally safe nursing practice.

  2. Considering communication, advocacy, health informatics, and technology in relation to future leadership roles in nursing.

Academic Mentor’s Approach – Step-by-Step Guidance

Step 1: Understanding the Requirements

The mentor first guided the student in carefully reading the task brief and breaking it into smaller parts:

  • Identify a suitable communication model.

  • Link the model to effective communication in nursing.

  • Show its impact on person-centred care.

  • Represent the ideas visually (concept map) and support them in writing.

Step 2: Choosing the Communication Model

The student was encouraged to review common nursing communication models (e.g., Peplau’s Interpersonal Relations Model, SBAR, Transactional Model) and select one most relevant to person-centred care. The mentor suggested evaluating the strengths and applicability of each before finalising.

Step 3: Research and Evidence Gathering

The mentor guided the student to:

  • Use CDU’s nursing LibGuides and library resources.

  • Collect recent scholarly references (last five years).

  • Focus on peer-reviewed articles that discuss communication and nursing practice.

Step 4: Structuring the Concept Map

The mentor explained how to:

  • Place the communication model at the centre.

  • Branch out to key concepts like active listening, cultural safety, empathy, collaboration, advocacy, and informatics.

  • Show how these concepts connect to improving patient outcomes and delivering person-centred care.

Step 5: Writing the Explanatory Section

The mentor guided the student to structure the 500–700 word explanation as follows:

  1. Introduction – Brief overview of the chosen communication model and its importance.

  2. Main Body – Explanation of how effective communication, guided by the model, supports person-centred care, cultural safety, and professional collaboration.

  3. Integration of References – Supporting arguments with current literature.

  4. Conclusion – Summarising how the model strengthens nursing practice and leadership.

Step 6: Referencing and Formatting

The student was reminded to:

  • Use APA 7th 2025 edition consistently.

  • Maintain academic tone and clarity.

  • Double-check file type and word count before submission.

Outcome Achieved

By following the mentor’s structured guidance:

  • The student produced a well-organised concept map clearly linking the communication model to person-centred care.

  • The written explanation (within 500–700 words) provided critical insights supported by recent scholarly references.

  • The student demonstrated ability to critically review communication models and apply them in practical nursing contexts.

  • The final submission met academic standards, avoided common pitfalls (e.g., incorrect file format, lack of references), and highlighted the importance of communication in professional nursing practice.

Learning Objectives Covered

Through this assessment process, the student successfully achieved the following objectives:

  • Critically evaluated a communication model relevant to nursing.

  • Linked effective communication to person-centred and culturally safe care.

  • Applied knowledge of advocacy, informatics, and technology in a healthcare context.

  • Developed academic research, writing, and referencing skills.

  • Enhanced confidence in integrating theory with nursing practice.

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