Highlights
Task:
EXECUTIVE SUMMARY
This report is based on a comprehensive assessment carried out on the Health and Safety Management System at the Qatar Europe Hospital. The Hospital offers a critical range of services necessary for the survival of the community in the Doha. Normally there is little thought of hospitals as work environments and consequently, inadequate analysis of the occupational hazards related to working in the hospital. The healthcare facility in the Qatar directly employs close to 4,000 healthcare professionals as well as associated personnel who oversee the running of hospital. This makes the healthcare facilities one of the biggest work environments in the country. Assessment of hospitals presents a unique challenge to health safety practitioners due to the wide spectrum of risks involved ranging from biological to physical and psychosocial. It is therefore not surprising that hospitals are ranked sixth as the most dangerous places to work in.
The assessment concludes that although the hospitals’ management is aware of the importance of occupational safety and has existing meausres in place to help minimize and eliminate the occurrence of risks, an external audit of these measures exposes systemic gaps which are not being bridged. In addition to the management’s inadequacy, the problem is further compounded by lack of compliance on the employee’s part which exposes lack of harmonization of functions. The assessment concludes that the lack of prioritization of employee safety is costing the hospital because of the high cost of compensation, the inconvenience resulting from absenteeism, high employee turnover rate and early retirement of its workers.
Aims
The management team at the Qatar Europe Hospital is aware of its responsibility towards prioritizing occupational health and safety towards all its employees. The hospital follows the following sets of policies to ensure that all its workers work in a safe environment
To ensure that all hospital workers have access to safe appropriate equipment
To ensure that there is equitable distribution of labour
To ensure that all workers follow stipulated rules and regulations guiding hospital processes
To ensure that all workers are duly informed of work safety regulations
To ensure that safety plans are regularly reviewed and updated when necessary
This qualitative assessment looks into the aim of the hospital to see if it is indeed being followed.
Objectives
The assessment on the Qatar Europe Hospital was carried out with the knowledge of the management’s team. The health and safety practitioner and the management agreed on the following set of objectives needed to be achieved by the hospital.
To promote the physical and mental wellbeing of every employee in the hospital
To drastically reduce the occurrence of work-related accidents within the hospital
To identify the existing gaps within the current occupational health and safety management system the hospital has in place
To lay out a plan on conducting regular systemic performance reviews
Methodology
During the course of the assessment carried out on the Qatar Europe healthcare facility, the following methodologies were applied to collect data
Conduction of interviews with staff members, team leaders and the management.
Critical observation of hospital procedures and compliance with safety measures
Analysis of the documentation available on facility standard procedures
Analysis of previous reports on work-related accidents and other incidents
Survey of worker satisfaction, feeling of safety and general sense of motivation
Use of questionnaires to investigate worker awareness of safety protocols and generalcompliance to these protocols
Use of case studies to review past handling of work-related incidents
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