Operational Excellence (OE) is an Important Step in an Organisation - Management Assignment Help

Assignment Task

MODULE DESCRIPTION
The goal of every business is to be successful. To be excellent at what it does. This requires excellence inperformance. How do we achieve that? With new products? Venturing into new markets? Appointing new leadership? Redesigning everything?Operational Excellence (OE) is an important step in an organisation’s journey towards outstandingperformance. Organisations become operationally excellent by analysing every element of their valuechain. The journey focuses on getting the strategy and the operations to match, with a focus on exactlywhat the customer wants and providing that in the best possible way. There is no part of the organisation that does not change in the process. An actionable and measurable approach to OE is required in order toorientate the organisation around a new way of doing business and focus them on achieving results.Note that OE alone will not guarantee, or even provide, spectacular results. OE, which is focused onconsistent and reliable execution of the organisational strategy, complements said strategy and decisionmaking related to markets, products and distribution channels. Leading in performance thus requires acombination of a sound strategy and a focus on operational excellence; it is the combination that yields good business performance.This equation shows leading in performance as the product, of a sound strategy and OE; a great strategywithout OE, or OE with a weak strategy, will result in poor performance. Aligning the strategy with theoperational capabilities is essential for success. This is the journey we will embark on in this module. The foundation of OE is achieving flow – a stable and visible flow of value to the customer and in terms ofwhat the customer wants. In this module we will build a framework for OE implementation based on thedesign of lean value streams to the customer, with the clear purpose of business growth. The dimensionswe will focus on in implementing OE as the destination for sound organisational performance arepresented in Figure. 

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