Highlights
Task 1 – Operational Plan Development
Instructions to Learners:
• This summative assessment can be completed in class or at any other convenient location.
• Students are required to complete this task using digital tools and ensure to submit inan acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.
• Please use the following formatting guidelines to complete this assessment task:
• Assessment activities can be completed either in real workplace environment or in asimulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.
Instruction to Assessors:
• You must assess student’s assessment according to the provided Marking Criteria.
• You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.
• You must provide students with detailed feedback within 10 working days from submission.
Note/-This assessment task requires development of an operation plan for a business you have access to or for a simulated business.
The operational plan must include each of the elements that are explained below:
• Strategies: How the objectives in your strategic plan will be achieved.
• Actions: Detailed description of the key actions to be undertaken to achieve each strategy.
• Prioritise actions (consultation strategy): The importance of each particular action: low, medium,high. This gives an indication of which actions should be completed earlier or later in the plan.
• Timeframes: Describes the ‘due date’ for completion of each action.
• Resources: Resource implications: financial, material and human resources.
• Responsibility: Who is responsible for completing the actions.
• Performance indicators: Indicators of what successful completion of each action looks like.
• Risk management: Assess the potential for elements of the plan to be unsuccessful and plan to manage this.
• Communication plan: How will the plan be communicated to have maximum benefit.
• Review of plan: Develop annual systems to ensure the plan remains current, performance documented and progress is monitored.
Your plan should include strategies with regards to recruiting, inducting and developing personnel, acquiring physical resources and services and protecting intellectual property.
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