Highlights
Questions:
1. Explain how the operations strategies are different when applied to a service company such as “Tata Sky” versus a manufacturing company such as “Tata Steel”.
2. What are the key factors that firms consider while designing a facility layout? List five major factors. What kind of layout is best suited for a Pharmaceuticals manufacturing firm?
3. Indian Railway is a name synonymous to an operational activity at a large scale. Give your views on the following aspects of Indian railways.
a. There have been several instances & reports of problems faced by customers during the booking of tickets through its online portal. What should Indian railways do to make this system world-class?
b. Discuss the concept of inventory management with reference to anyone aspect (Food served/ hospitality/ safety, etc.) of Indian Railway
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