Organization of Communication - Management Assignment Help

Assignment Task

(Example of how it can be used you would need to include references in this area to support your argument. For example, knight (20210 undertook a study of social media use in community organisations the study concluded that 68% of people favoured the use of social media to inform them of the services that the organisation provided)

Social media as a form of communication in organisations has increased in use over the past decade. The use of social media provides for a multi modal from of communication. It allows the organisation to communicate with the public and also provides the opportunity for staff to communicate.

Social media provides the opportunity for an organisation to be able to quickly communicate with its customer base. In relation to community service organisations, it provides the opportunity to inform potential service users of the type of services that are offered and the work the agency may be doing in the community. The use of various modes of social media can also help staff to interact in a more positive way and can also be used to quickly inform staff about changes in what the organisation is doing. It may also be used to recruit staff and keep people engaged.

Despite the positives that may come from the use of social media organisations also need to be aware of pit falls in the use of social media. A study……... Indicated that social media can contribute to grapevine communication. If the organisation does not have a strong presence on the platform rumours can quickly circulate and damage the reputation of the service. CRITICAL THINKING

Overall, However, despite the disadvantages that the use of social media may present if controlled correctly and monitored by the organisation it can be a good tool to inform the staff and public about the service activities. Bring it all together to come up with a position.

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